Provider Terms and Conditions of Use

SAGE — An offering from For Healthy Cells and Wellspring Restored

Effective October 15, 2026

These Provider Terms and Conditions (“Agreement”) govern access to and use of SAGE, an artificial intelligence–powered wellness support tool (“SAGE” or the “Platform”). It is intended for use by the FHC affiliated wellness, coaching, and other professional provider community (“Provider”).

SAGE is offered by For Healthy Cells and Wellspring Restored, as identified in the applicable provider enrollment materials (collectively, the “Company”).

By registering for, accessing, or utilizing SAGE, the Provider acknowledges that they have read, understood, and agree to be bound by this Agreement.

1. Purpose and Scope of SAGE

SAGE is designed to support providers through AI-assisted wellness information, educational resources, data organization, insights, and other features made available through the Platform.

SAGE augments, but does not replace, the Provider’s professional knowledge, judgment, training, experience, or independent decision-making on behalf of their clients.

SAGE does not guarantee the accuracy, completeness, reliability, or suitability of any output for a particular individual or situation. Features and services may change as the Platform evolves.

2. Provider Eligibility and Account Responsibilities

The Provider agrees to: Provide accurate and complete registration information; maintain the confidentiality and security of login credentials; use SAGE only for lawful, authorized professional or business purposes; ensure staff or authorized users accessing SAGE under the Provider’s account comply with this Agreement; promptly notify the Company of suspected unauthorized access, account compromise, or misuse; and maintain all licenses, certifications, registrations, and professional qualifications required for the Provider’s services.

The Provider is responsible for activity conducted through their account, except to the extent applicable law provides otherwise. The Company may request verification of identity, credentials, or eligibility where reasonably necessary.

3. Permitted Use

Subject to this Agreement, the Provider may use SAGE to support wellness education and client engagement; organize and interpret information within the Platform’s intended functionality; generate educational content, summaries, suggestions, and other AI-assisted outputs; support discussions about general wellness goals and lifestyle considerations; prepare educational resources and provider communications; and access other features expressly made available by the Company.

The Provider must independently evaluate all AI-generated content before relying on it, sharing it with a client, or incorporating it into professional services. The Provider may not use SAGE for unlawful, deceptive, harmful, or unauthorized purposes.

4. Professional Judgment and Responsibility

The Provider retains professional responsibility for decisions and services provided to clients. The Provider must not rely solely on Sage to make appropriate evaluations on behalf of clients.

SAGE outputs may be incomplete or inappropriate for a particular person. The Provider agrees to independently review outputs before use; verify material facts and relevant information against appropriate sources; consider the client’s individual circumstances, history, needs, and relevant risk factors; avoid presenting AI-generated information as a definitive finding, diagnosis, or guaranteed outcome; and comply with applicable professional standards, licensing requirements, and laws.

5. No Substitute for Medical Care

Unless expressly authorized and appropriately regulated for a particular use, SAGE is not intended to diagnose, treat, cure, or prevent disease, and is not a substitute for medical evaluation, diagnosis, treatment, or emergency services. The Provider must not use SAGE as the sole basis for emergency decisions or delay necessary medical attention because of information generated by the Platform.

The Provider is responsible for accurately communicating the nature, purpose, limitations, and appropriate use of SAGE to clients.

6. Client Consent and Data Protection

The Provider must obtain all consents, authorizations, and permissions required by applicable law before entering client information into SAGE or using that information through the Platform.

The Provider agrees to enter only information necessary for the intended purpose; avoid unnecessary identifying, financial, or sensitive personal information; use de-identified or minimized client information whenever reasonably practicable; follow applicable privacy, confidentiality, and data-security requirements; ensure client information is authorized for the intended use; and promptly notify the Company of suspected unauthorized disclosure involving information submitted through SAGE.

The Provider is responsible for maintaining appropriate records of client consent and other documentation required by law. Nothing in this Agreement represents that SAGE is governed by the rules and regulations of HIPAA.

The Company’s applicable privacy notice and any separate data-processing agreement will govern collection, use, retention, disclosure, and deletion of information by the Platform to the extent applicable.

7. Confidentiality

The Provider agrees to protect confidential information relating to the Company, SAGE, other authorized users, and clients. Confidential information includes nonpublic business information, proprietary methods, technical information, credentials, and client information the Provider is authorized to access.

The Provider may use confidential information only as necessary for authorized use of SAGE or as otherwise permitted in writing by the Company. The Provider must not disclose confidential information to unauthorized individuals or use it for personal gain or competitive purposes.

These obligations do not apply to information that the Provider can demonstrate is lawfully public, was already lawfully known without a confidentiality obligation, or was independently developed without use of confidential information. Disclosures required by law remain subject to applicable legal requirements.

Confidentiality obligations survive termination for as long as the information remains protected under applicable law or contract.

8. Artificial Intelligence Limitations

The Provider acknowledges that SAGE uses artificial intelligence and that AI systems have inherent limitations. Outputs may contain factual errors, unsupported conclusions, omissions, or unintended bias; results may vary based on inputs and system configuration; similar inputs may produce different outputs; suggestions may not account for all individual circumstances; and availability may be affected by maintenance, updates, third-party services, or technical interruptions.

The Company does not warrant that SAGE will be error-free, uninterrupted, or suitable for every professional workflow. The Provider must not misrepresent AI-generated outputs as independently verified facts or as conclusions reached by a licensed professional when that is not the case.

9. Prohibited Activities

The Provider must not: Share credentials with unauthorized individuals or permit unauthorized access; use SAGE outside the Provider’s lawful scope of practice; use SAGE for unlawful discrimination; bypass security, access controls, or usage restrictions; reverse engineer, copy, decompile, or extract source code, models, or proprietary systems except where applicable law expressly permits; use SAGE or its outputs to develop or train a competing product in a manner prohibited by applicable policies or law; upload malicious code or information the Provider has no legal right to share; misrepresent SAGE’s capabilities, regulatory status, certifications, or relationship with the Company; violate privacy, consumer protection, intellectual property, healthcare, or other laws; or create an unreasonable risk to client safety, confidentiality, or Platform security.

The Company may investigate suspected violations and take proportionate action consistent with this Agreement and applicable law.

10. Ownership and Intellectual Property

SAGE, including its software, underlying technology, design, branding, documentation, and proprietary materials, is owned by the Companies or their respective licensors.

The Provider receives a limited, nonexclusive, nontransferable, revocable license to access and use SAGE for authorized purposes during the term of this Agreement. No ownership rights in SAGE are transferred to the Provider.

The Provider retains ownership of pre-existing materials and information that the Provider lawfully supplies to SAGE, subject to rights held by other parties. As between the Provider and the Company, ownership and permitted use of AI-generated outputs will be governed by applicable law, the Platform’s applicable terms, and any separate written agreement. The Company makes no representation that every output is unique or eligible for intellectual property protection.

The Provider grants the Company only the rights reasonably necessary to operate, secure, maintain, and provide SAGE, as further described in the applicable privacy notice and any separate data-processing agreement. Any use of Provider materials or client information to train or improve AI models must be governed by the Company’s disclosed data practices and applicable consent, contractual, and legal requirements.

11. Third-Party Testing Data, AI Training Data, and Unaffiliated Supplement Recommendations

Third-Party Data and Testing Information. SAGE may receive, process, organize, summarize, or generate insights from information originating from third-party laboratories, testing companies, wellness assessments, epigenetic reports, databases, research sources, or other external providers. For Healthy Cells and Wellspring Restored do not independently conduct or validate every third-party test, testing methodology, dataset, or interpretation made available through SAGE. To the extent permitted by applicable law, the Company makes no representation or warranty regarding the accuracy, completeness, scientific validity, reliability, or suitability of third-party testing data or interpretations that the Company has not independently verified. Providers are responsible for evaluating the source, limitations, and appropriateness of such information before using it in connection with client services.

Unaffiliated Supplements and Third-Party Recommendations. SAGE may identify, discuss, or generate suggestions concerning supplements, ingredients, nutritional products, brands, or other wellness products offered by third parties. Unless expressly identified as an affiliated or authorized offering, such products and providers are independent of For Healthy Cells and Wellspring Restored. The inclusion or mention of a product, brand, ingredient, manufacturer, distributor, or supplier does not constitute an endorsement, certification, guarantee of quality, or representation of efficacy or safety by the Company. The Company does not manufacture, control, or independently verify every unaffiliated product or its formulation, quality, purity, labeling, availability, or claims. To the extent permitted by applicable law, the Company disclaims responsibility for the acts, omissions, products, services, and claims of unaffiliated third parties, except for obligations or liabilities that cannot lawfully be excluded.

Independent Professional Review. Providers must independently assess third-party testing results and supplement suggestions before sharing or acting on them. Providers are responsible for determining whether recommendations are appropriate for each client’s circumstances, qualifications, applicable scope of practice, and relevant safety considerations. SAGE-generated suggestions are informational support and do not replace appropriate professional judgment, product verification, or evaluation when indicated.

12. Company Access to Provider Accounts for Support and Training

At the Provider’s request, the Company may access the Provider’s SAGE account and associated Platform features, settings, and information as reasonably necessary to provide technical support, troubleshooting, onboarding, training, user education, and assistance with the proper use of SAGE.

Such access will be limited to the scope and purpose of the Provider’s request and to the information reasonably necessary to provide the requested assistance. The Company will use reasonable measures to protect the confidentiality and security of information accessed and will handle any personal information or client data in accordance with the Company’s applicable Privacy Notice, any applicable data-processing agreement, and applicable law.

The Provider represents that they have the authority and any necessary permissions or authorizations to request such access and to permit the Company to view any client information made available during the support or training process. The Provider should avoid exposing client-identifying or sensitive information unless reasonably necessary for the requested assistance and legally authorized.

The Company will not use access granted for support or training purposes to independently provide services to the Provider’s clients or for unrelated purposes. Any access or use beyond the scope of the Provider’s request must be separately authorized or otherwise permitted under the applicable agreement and law.

13. Fees, Subscription, and Access

Access to SAGE may be subject to subscription fees, usage limits, service tiers, or other conditions communicated during registration or in a separate written agreement.

Applicable fees, billing schedules, cancellation requirements, and refund policies will be disclosed separately before the Provider becomes subject to them. The Company may modify future pricing or service offerings upon reasonable advance notice, subject to applicable contractual commitments or legal requirements.

The Provider is responsible for maintaining any equipment, internet access, and third-party accounts required to use SAGE.

14. Platform Availability and Changes

The Company may update, modify, enhance, suspend, or discontinue SAGE features as reasonably necessary for maintenance, security, compliance, or product development. Where reasonably practicable, the Company will provide notice of material changes that substantially affect use of SAGE.

The Company does not guarantee uninterrupted access or compatibility with every device, software environment, or third-party system. The Company will make reasonable efforts to address material technical issues but does not guarantee a particular response time.

15. Third-Party Services

SAGE may rely on third-party software, AI models, hosting providers, integrations, or other services. Use of those services may be subject to additional terms or privacy practices disclosed by the Company or the applicable third party.

The Provider agrees not to use third-party integrations through SAGE in a manner that violates applicable law, third-party terms, or this Agreement. The Company remains responsible for obligations it expressly assumes under this Agreement and applicable law.

16. Disclaimer of Warranties

To the maximum extent permitted by applicable law, SAGE is provided on an “as available” basis, without warranties not expressly stated in this Agreement.

The Company disclaims implied warranties to the extent legally permissible, including implied warranties of merchantability, fitness for a particular purpose, and noninfringement. The Company does not warrant that SAGE will produce particular business results, client outcomes, wellness improvements, or professional benefits.

Nothing in this section excludes a warranty or consumer protection that cannot lawfully be excluded.

17. Limitation of Liability

To the maximum extent permitted by applicable law, neither the Company nor its officers, employees, contractors, or licensors will be liable for indirect, incidental, special, exemplary, or consequential damages arising from the Provider’s use of SAGE, including loss of profits, business opportunities, or data, subject to liability that cannot lawfully be excluded.

The Company is not responsible for professional decisions made by the Provider solely because SAGE supplied information or suggestions.

Nothing in this Agreement excludes or limits liability for fraud, willful misconduct, or other matters for which liability cannot be limited under applicable law.

18. Indemnification

To the extent permitted by applicable law, the Provider agrees to be responsible for third-party claims arising from the Provider’s unlawful conduct, professional negligence, unauthorized disclosure of client information, material breach of this Agreement, or misuse of SAGE.

Any indemnification obligation applies only to the extent the relevant claim arises from the Provider’s acts or omissions. The Provider will not be responsible under this section for claims to the extent caused by the Company’s own negligence, misconduct, breach, or legal violations.

The Company will provide reasonable notice of an indemnifiable claim and allow the responsible party a reasonable opportunity to participate in its defense, subject to applicable law.

19. Suspension and Termination

Either the Provider or the Company may terminate access to SAGE in accordance with applicable subscription terms or a separate written agreement.

The Company may suspend or restrict access when reasonably necessary to address a security risk, suspected unlawful activity, material violation of this Agreement, nonpayment of applicable fees, or a material risk to clients or the Platform. Where appropriate and legally permissible, the Company will provide notice and an opportunity to remedy a violation before termination.

Upon termination, the Provider’s access to SAGE ends; the Provider must stop using the Platform and its restricted materials; outstanding fees remain payable under applicable billing terms; and client records and personal information will be handled according to applicable law, the privacy notice, and any separate data-processing agreement.

Provisions that by their nature should survive termination will remain effective. Termination does not eliminate rights or obligations that accrued before termination.

20. Changes to These Terms

The Company may revise this Agreement to reflect changes in SAGE, applicable law, or business practices. Material changes will be communicated through reasonable notice, the Platform, or another appropriate method. Where required by law or contract, the Company will obtain renewed acceptance before revised terms take effect.

Continued use of SAGE after the effective date of a properly notified revision constitutes acceptance only to the extent permitted by applicable law. The Provider may discontinue use of SAGE if the Provider does not agree to revised terms, subject to outstanding contractual obligations.

21. Governing Law and Dispute Resolution

This Agreement will be governed by the laws of the State of Illinois, without regard to its conflict-of-law principles.

The Parties will attempt in good faith to resolve disputes through written notice and direct discussion. If a dispute cannot be resolved informally, the Parties may pursue mediation, subject to applicable law and any separate written agreement.

Nothing in this section limits any nonwaivable rights or remedies available under applicable law.

22. General Provisions

This Agreement, together with any applicable privacy notice, subscription terms, data-processing agreement, and other documents expressly incorporated into it, constitutes the agreement governing the Provider’s use of SAGE.

If documents conflict, the order of precedence will be determined by their express terms or, if none is stated, by applicable law. The Provider may not transfer this Agreement or the Provider’s access rights without the Company’s prior written consent.

If a provision is held unenforceable, the remaining provisions will remain in effect to the extent permitted by law. A failure to enforce a provision does not waive the right to enforce it later.

Electronic acceptance and signatures may be used to the extent permitted by applicable law.

See also the Privacy Notice.

← Back to sign in

Sage — Provider Terms and Conditions